Define Recruitment Metrics

In today’s talent-driven market, leading companies define recruitment metrics to optimize hiring and align talent acquisition with business goals.

Tech giants like Amazon, Apple, Google, Meta, Microsoft, innovators like Uber and Tesla have honed their recruitment processes using key metrics.

This report identifies 5 key recruitment metrics that drive business value.

It examines how these organizations measure and leverage them for success. We also highlight best practices – from Amazon’s Bar Raiser interviews to Apple’s candidate experience initiatives.

These examples illustrate how data and innovation in recruiting can yield great results. Impact could include better quality hires, faster cycles, cost efficiency, diversity, and superb new-hire retention.

Top 5 Recruitment Metrics That Drive Business Value

Organizations use many recruiting KPIs, but five metrics stand out for their impact on business outcomes. These core metrics help talent leaders quantify success, diagnose bottlenecks, and justify improvements in the hiring process.

Below we introduce each metric. Also, we will explore how companies like Amazon, Apple, Google, GE, Meta, Microsoft, Uber, and Tesla excel (or struggle) in each area.

Time to Hire →
Measures how long it takes to fill an open position. This is typically counted from job requisition approval to the accepted offer or start date.

Quality of Hire
Determines how well new employees perform and contribute. Essentially this is the ultimate outcome of recruiting

Cost Per Hire →
Measures the total recruiting cost to fill an open position

Inclusive Hiring
Track how well an organization is attracting and hiring candidates from underrepresented groups

Candidate Experience →
Refers to how job seekers perceive and feel about an organization’s hiring process

Each metric drives business value in different ways:

Optimized Time-to-Hire reduces lost productivity

Quality hires boost performance and reduce turnover costs

Managed Cost per Hire improves ROI

Inclusion fuels innovation and market alignment

Great Candidate Experience elevates employer brand and recruiting outcomes